​Frequently Asked Questions 

 

1.   What services does Smart Nails Studio offer?

 We provide manicure and pedicure services exclusively for women. Our services include:

• Manicure: Hygienic manicure without polish, regular polish manicure, gel manicure (with strengthening gel base or hard gel), and gel nail extensions (no acrylic or dipping powder).

• Pedicure: SMART Pedicure (dry method with disposable disks for foot exfoliation), Full SMART Pedicure (including callus removal and detailed nail care), and hygienic pedicures with regular or gel polish.

 

2.  What is a SMART Pedicure?

The SMART Pedicure is a dry method of foot care using disposable disks of various grit levels to gently and effectively remove dead skin. The procedure is chemical-free, safe, and hygienic. The Full SMART Pedicure also includes callus removal and detailed nail cleaning for optimal foot health.

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3.  Why is Russian Manicure special?

Russian Manicure is known for its precision, exceptional hygiene, and durability. It involves meticulous cuticle

 work and thorough nail preparation to create a flawless finish and long-lasting results.

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4.  How can I book an appointment?

 You can book your appointment through any of the following methods:

• Leave us a message

• Find us on Google Maps and click "Book Now."

• Use the Fresha platform.

 

5.   Do you require a deposit for bookings?

         Yes, a 20% deposit is required to secure your booking. Deposits are non-refundable if canceled less than 24 hours in advance. Appointments cannot be rescheduled less than 48 hours before the original time.

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6.   What are your opening hours?

We are open:

Monday       10:00 AM – 7:00 PM

Tuesday         9:00 AM – 7:00 PM

Wednesday  9 :00 AM – 7:00 PM

Thursday       9:00 AM – 7:00 PM

Friday           9:00 AM –  7:00 PM

Saturday       9:00 AM – 8:00 PM

Sunday         11:00 AM – 6:00 PM

 

7.  Do you offer acrylic or dipping powder extensions?

No, we do not work with acrylic or dipping powder. We focus on gel extensions as a safer and more natural    alternative.

 

8.  What happens if I have an allergy?

     Please inform us in advance of any allergies so we can ensure your safety by selecting the appropriate materials for your procedure.

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9.   What makes Smart Nails Studio different?

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• We are the only salon in New Zealand offering the latest techniques like Russian Manicure and SMART pedicure with exceptional hygiene and health standards.

• We use state-of-the-art equipment and offer an extensive range of gel polish colors.

• Our team provides attentive care to ensure the best results for every client.

 

10.   Can I cancel or reschedule my appointment?

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• Deposits are non-refundable for cancellations made less than 24 hours before the appointment.

• Appointments cannot be rescheduled less than 48 hours before the original time.

 

11.   Do you offer any promotions or discounts?

Currently, we don’t have active promotions. Stay tuned for updates on future special offers!

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